Account and settings

Frequently asked questions

The questions that come up most often, with a short answer and the article that says more.

  1. Tap a question for the answer. If your question is not here, search the knowledge base at the top.

Questions and answers

Does the app need to be open for a plan?

No. The server broadcasts a plan, even when your app and computer are off. More in Making a plan.

Why did my plan go out at a different hour than I expected?

A plan keeps the time zone that was set under Display when it was made. If you change the time zone later, the plan stays with its own zone. Change plan shows which one that is. More in Making a plan.

How do I pause one plan?

You cannot. You stop a plan with Stop in Change plan, or halt all plans with Pause everything under Today for everyone. Save and start turns a plan back on. More in Making a plan.

Can I choose how long a broadcast lasts?

No. Every broadcast lasts 1 minute, also in a plan. More in The broadcast screen and the broadcast bar.

Why is a broadcast not in the record?

A broadcast only goes into the record after the full minute. If you stopped it or refreshed the page, nothing is recorded. More in The broadcast screen and the broadcast bar.

Why does bioresonance show D0?

Bioresonance has no potency; in the app that is always D0. More in Bioresonance, always D0.

Where are the settings?

In Account. The gear at the top takes you to Display; Data and Connections are there too. More in Display, time zone, data and connections.

Where do I put my AI key?

Under Connections, in the AI key box. It is an OpenRouter key. More in Build a list and consultation with AI.

Can I test with the whole bank?

No, Test works with lists. What you collect in the test tray goes along with To treatment. More in Testing with the test tray.

Try it yourself in ResoField

Create a free account and follow the steps with your own clients.